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PARENT HANDBOOK


Welcome to the Northern State University Children’s Center!

Purpose: To provide high quality, reliable, convenient and affordable childcare for the children of NSU students, faculty and staff, as well as the community at large.

Hours: The Children’s Center offers contracted childcare every weekday except December 24-January 1. Fall and spring semester hours are 7:30 a.m. to 5:30 p.m. Summer hours are 7:00 a.m. to 5:30 p.m. Test week hours are 7:00 a.m. to 6:30 p.m. The Center is closed on all legal holidays, and when NSU cancels day classes due to bad weather.

General Information: The Center is licensed by the South Dakota Department of Social Services for a capacity of 78 children ages four weeks to six years. We believe in equal attention and care for all children without regard to race, creed, sex, or nationality.
Please meet with the Center director to complete your childcare contract—we will not hold spaces for children without a completed contract. When you give your class schedule to the director, please be sure to include the building and classroom number for each class, and where you are likely to be between classes. Families wishing to join our program will be asked to fill out a waiting list application, and added as space becomes available.

Please notify the director of any permanent changes in your schedule; contracts may be changed only once per semester. Day to day changes should be written on your child’s sign-in sheet—we need this information in order to find you quickly in case of an emergency. The Center does not transport children off campus except in an emergency.

The Center reserves the right to:

  1. Take a child to the Avera St. Luke’s Medical Center emergency room in case of illness or injury.
  2. Contact the child’s physician, the Brown County Health Department, or the NSU Health Service concerning the child’s health.
  3. Allow the Center’s consultants and visiting students to observe the children.
  4. Allow children to be photographed, and use such photos for educational or publicity purposes.
  5. Take children on walking field trips as planned by supervising staff.
  6. Terminate childcare for non-payment of services.
  7. Dismiss any child whose behavior becomes detrimental to the peace and safety of the other children.

All parents must provide their campus mail box number and email address. Please check it regularly, as this is our official means of communication. Each child will have a file folder in his/her room for newsletters, billing statements, receipts, etc. The parent bulletin board in the Lindberg west lobby has information on financial assistance, menus, babysitters, and programs of interest to parents.

Center Curriculum: Our school implements a center-based learning curriculum, with the children able to choose from clearly outlined areas where materials and supplies combine around a common activity.

For children ages 3-6 years, there is a preschool session held in the mornings. Other activities are offered throughout the day, including computer time, stories, games, music and free play.

For toddlers, our program offers less structured learning activities encouraging the development of motor and social skills through art, games, and dramatic play. They also enjoy stories, music, and free play.

Stimulating curiosity and the senses with hands-on experiences allows children more choices and the freedom to be creative within a wide variety of learning opportunities each day. Self-direction builds your child’s self-esteem, self-control, and self-confidence, helping to prepare for a successful future.

"Children learn by doing, and playing is their work."

Arrival/Departure: We require that every child be escorted into and out of the building every day. If someone other than yourself will be picking up your child, please indicate it on the sign-in sheet, or call to let us know. We will not release a child to anyone without the parents’ written or phoned consent. The Center’s staff cannot deliver children to speech therapy, the Headstart bus, kindergarten, etc. Please inform the responsible programs that they will need to come in to drop off or pick up the child and sign the child in or out.

For the safety of your child, you must take the time to sign your child in and out accurately. In the event of fire, storm, bomb threat, etc., we use the sign-in sheets to account for children present. The sheets are also used to determine daily charges—we reserve the right to charge you for the entire day if you fail to sign in or out, or if we are unable to read or understand the times. There will also be a $5.00 charge for each time you neglect to sign in or out.

The Center closes at 5:30 p.m. A late fee of $25 per 15 minutes per child will be charged at 5:31 p.m. if we are unable to lock our doors due to late pickup. (Please don't rush on unsafe roads--we don't charge late fees if the weather is bad). If a child has not been picked up by 5:45 p.m., staff will attempt to locate the people listed on the child’s registration form as “emergency contacts”. If these individuals have not been located, or a parent has not arrived by 6:30 p.m., the Police Department and/or Child Protection Services will be notified to take custody of the child.

Meals: Every child exclusively eating table food attending the center at mealtimes will be served; lunch is served at noon and afternoon snack is served at 2:30. Meals will not be served to children who arrive a ½ hour or more after scheduled serving times. If a child is present at mealtime, but is not normally scheduled to be there and the parent did not notify the director by 10:00 a.m. (when meals are ordered) they will be charged $4.00 for lunch and $2.00 for afternoon snack.  All meals are nutritionally balanced to include meat or meat substitute, a dairy product, a fruit and/or vegetable, and bread or cereal. A 20-day meal menu cycle is posted on the lobby bulletin board. We do not have the facilities to provide for special diets, and parents are asked to provide meals and snacks if diet restrictions are necessary for medical or other reasons (accompanying documentation must be provided). Otherwise, please do not send food, cereal, or candy with your child, unless there is enough to share with everyone.


Illness: A child’s health is of special concern in a large center like ours. Upon arrival, children will be observed for signs of ill health. A child who appears ill will not be admitted to the Center. A child who has had any of the following in the previous 24 hours can not be at the center: a temperature of 100 degrees or more, a constant cough, an unidentified rash, discharge or redness of the eyes, or vomiting/diarrhea (2 or more abnormally loose stools). If these symptoms develop at the Center, the child will be isolated from the others, and you will need to pick him or her up immediately. The Children’s Center reserves the right to require a physician’s statement upon the child’s return from the illness. Please inform the director if your child has been exposed to, develops symptoms of, or is diagnosed as having a contagious disease, so we can be more alert about handwashing and other preventive measures. The director reports all incidents of contagious disease to the South Dakota health department. The best way to avoid missing class or work because of a sick child is to plan ahead to find an alternative caregiver--this might be a relative, neighbor or friend you could call when your child is ill.
 

DO NOT BRING SICK CHILDREN TO THE CENTER!

Please keep in mind that bringing a sick child to the Center will cause other children to get sick—if all families keep sick children at home, everybody’s children will stay healthier. This will mean fewer missed classes and fewer illnesses for parents and staff. Avera St. Luke’s hospital can provide childcare for children too ill to attend our center—call 622-5551 for more information (pre-registration is required).

Outdoor Play: The children participate in outdoor activities every day that the weather is mild (a wind chill of 10 degrees or warmer, with no rain or falling snow, a heat index of 90 or above will limit play to 45 minutes). Children too ill to go outside are too ill to be at our center, and should stay home—we do not stay inside with individual children. Please send adequate, labeled outerwear each day.

Sunscreen/Bug Spray: Due to possible allergic reactions, we will only apply sunscreen or insect repellent supplied by parents for individual children. Please be sure to provide us with labeled lotions or sprays designed for children as needed.

Medication: Medication will be given once a day at lunchtime. Parents must sign or update a medication authorization form each day that the child needs medication. These forms are available in your child’s room, or from the director or preschool supervisor. The center can dispense only prescription medication in the original pharmacy container. If your physician recommends over-the-counter medicine, we must have written or phoned permission from your doctor before we can dispense it. All medication must be kept out of the reach of the children—please ask the director or preschool supervisor where you can store your child’s medicine. To protect your sick child as well as the other children at the Center, please inform your doctor that your child attends group daycare, and follow the doctor’s advice as to when he or she can return to the Center.

Immunizations: All children must be up-to-date on their immunizations—please provide the director with an updated copy of your child’s shot record each time your child receives an immunization. Maintaining these records is a requirement of the South Dakota Department of Social Services—we must have current records in order to be licensed to provide childcare.

Conferences: Parent conferences are not required. The director and/or preschool supervisor are available to discuss your child’s progress at your convenience—please contact them to schedule a meeting. If anything comes up that we feel you should know, we’ll let you know immediately…we hope you will do the same.

Discipline Policy: Our primary concern is the health, safety, and emotional well being of each child. Our limits of the children’s behavior are set for the protection of others, and to some extent, for the safety of our equipment.
We do not strike children, or use punitive methods of discipline. We use time-out when someone has been physically harmed in order to remove a child from the distractions of the other children or toys; a teacher has a follow-up discussion with the child regarding the behavior. Children are never permitted to administer punishment to their peers, but we do encourage them to “use their words” to build communication and cooperative skills.

Staff will inform parents of discipline problems, but we strongly suggest that parents not feel responsible for disciplining a child at home for behavior dealt with at the Center.
In cases of extreme behavior problems, such as repeated and uncontrollable hitting, kicking, biting or crying, the parent will be asked to meet with the director to discuss documented problem behavior. The center reserves the right to dismiss any child whose behavior becomes detrimental to the peace and safety of the other children.

Reporting of Child Abuse and Neglect: Our staff is required by law to report any case of suspected child abuse or neglect to the Department of Social Services.

Diapering Policy: We assume that every child in diapers arrives freshly changed, and then check/change every two hours (or more often when necessary). Parents are responsible for providing an adequate supply of diapers and wipes—when a child has no diapers of their own, we will supply them at a charge of $1.00 each.

Toys from Home: Toys and learning activities are provided by the Center—please leave yours at home to avoid confusion. A labeled security item (such as a much-loved "blankie") that will comfort your child is welcome, but personal treasures brought from home cause our young friends tears, anger, and frustration, and can be lost or broken—please leave them at home.

Rest Time: All children at the Center after lunch will lie down for a ½ hour. Sleepers will be allowed to wake on their own until 2:00, when we will wake them for snack. Parents are asked to please not drop off or pick up their child during this important rest time--if a child’s arrival or departure during naptime continually disrupts the other children’s rest, parents will not be allowed to drop off/pick up at that time in the future. Children should keep a labeled blanket for rest time in their drawer or cubby. Parents are responsible for laundering nap items—we suggest Fridays.

Dress: The Center stays quite warm, even in winter—it’s a good idea to dress your child in layers (a sweater over a T-shirt) so clothing can be removed if your child becomes too warm. We encourage creative sensory play (such as paints, clays, and other messy items), and ask that you dress your child in sturdy, easily washed items that we don’t need to worry about staining—old jeans, T-shirts, and “garage sale specials” are ideal. Sturdy shoes are best—thongs, strapless shoes and cowboy boots hinder children in climbing or running games. The local fire code requires that all children wear shoes, so your child will need shoes in addition to snow boots in the wintertime—you are welcome to leave a pair in their drawer or cubby.

Holidays Off: The NSUCC will be closed on the following holidays:
• Native American Day
• Veterans' Day
• Thanksgiving (2 days)
• Christmas Eve through New Years Day
• Martin Luther King, Jr. Day
• President's Day
• Spring Break
• Good Friday
• Easter Monday
• Memorial Day
• Labor Day
• Independence Day
Have a safe and happy holiday with your child!

Help Us Save The Earth: The Center can recycle the following items: Campbell’s labels (and several others—check the poster in the west lobby), which we can redeem for toys and equipment; plastic grocery sacks for bagging soiled diapers; used children’s clothes, especially underpants and slacks (what we can’t use, we’ll offer to other families here); toys of all kinds (no guns, please). We especially welcome small toys and trinkets to use for Bingo prizes. Thanks for your help and support!

Forgot your carseat? The Center has one to borrow overnight--just ask the director or preschool supervisor. We want everyone to arrive home safely!


What to Bring:

Infants: Child biographies are mandatory. Please provide us with a biographical information sheet to post in the room listing your child's eating/sleeping pattern, likes and dislikes, etc. This information is a tremendous help to us, and will help baby’s day run more smoothly. Bring pre-mixed formula or breast milk in labeled plastic bottles, and juice and baby food in labeled containers. Because each baby prefers their food prepared a different way (with formula, water, fruit, etc.), we ask that parents bring cereal already mixed and ready to warm and serve--we'll rinse the labeled container and return it to baby's drawer. Parents are responsible for getting items into the refrigerator as needed. Every child has a labeled drawer for storing disposable diapers, a labeled box of wet wipes, and labeled spare clothes. Please check this drawer daily, take home any soiled clothes, and restock diapers, wipes, and clothes as needed. Pacifiers must be labeled. The Center provides bibs, bowls, spoons, burping cloths, sipper cups, and toys—please leave yours at home to avoid confusion. Daily specific written instructions regarding your child’s care should be written on the sign-in sheet. All infants are fed and napped according to their own schedule.

One-Year-Olds: Child biographies are mandatory. Please provide us with a biographical information sheet to post in the room listing your child's eating/sleeping pattern, likes and dislikes, etc. This information is a tremendous help to us. Every child has a labeled drawer for storing disposable diapers, labeled wet wipes, and labeled spare clothes. Please check this drawer daily, take home any soiled clothes, and restock diapers, wipes, and clothes as needed. If for some reason your child borrows clothes from the Center, please launder and return them as soon as possible. Diaper bags, blankets, and clothes should all be labeled. The Center will provide 2% milk, table food, snacks, sipper cups, dishes, spoons, bibs and toys—please leave yours at home to avoid confusion. Please leave specific written instructions on the sign-in sheet if your child needs naps or feedings other than the regularly scheduled times.

Two-Year-Olds: Child biographies are mandatory. Please provide us with a biographical information sheet to post in the room listing your child's eating/sleeping pattern, likes and dislikes, etc. This information is a tremendous help to us. Every child has a labeled drawer for storing disposable diapers, labeled wet wipes, and labeled spare clothes. Please check this drawer daily, take home any soiled clothes, and restock diapers, wipes, and clothes as needed. Each child learns to use the toilet at their own rate—please let us know when your child is ready to begin toilet learning, write any specific instructions on their sign-in daily, and we’ll be happy to help any way we can. This is a big skill for little people to learn, and accidents will happen: please be sure your child has several extra sets of clothes, and we’ll place all soiled articles (bagged in plastic) in your child’s drawer. Positive communication is key at this time--please feel free to discuss your child’s toileting progress with us through notes, phone calls, and in person, and we’ll do the same. If for any reason your child borrows clothes from the Center, please launder and return them as soon as possible. Diaper bags, blankets, nap items, and clothes should all be labeled. Parents are responsible for laundering nap articles—we suggest Fridays. Meals, snacks, sipper cups, dishes, spoons, bibs and toys are provided by the Center—please leave yours at home to avoid confusion.

Three, Four, Five and Six-Year-Olds: Child biographies are mandatory. Please provide us with a biographical information sheet to post in the room listing your child's eating/sleeping pattern, likes and dislikes, etc. This information is a tremendous help to us. Every child has a labeled cubby for storing a complete labeled set of clothes and labeled nap items. The Center cannot be responsible for items that are not permanently labeled with the child’s name—please label all clothing, boots, shoes, and outerwear. Meals, snacks, dishes and toys are provided by the Center—please leave yours at home to avoid confusion.


Fees and Payments

Financial Assistance for Childcare: Financial Assistance for Childcare: The Northern Financial Assistance office wants you to know that you may qualify for additional financial assistance for childcare. Contact the Financial Assistance office about your eligibility or for additional information. South Dakota Child Care Services may also be able to assist you with paying for childcare. Low-income families may apply for financial help with their childcare bills; assistance is based on household size and gross monthly income. Contact Child Care Services at 1-800-227-3020 for more information.

Rates: Toddler and preschool activities are included in all rates.

NSU student families: $3.25 per hour for part time students and $105 per week for full time students. Part time care is considered any care less than 30 hours per week.
 
NSU staff & faculty families: $3.75 per hour for part time staff/faculty and $110 per week for full time staff/faculty. Part time care is considered any care less than 30 hours per week.
 
All other families: $4.25 per hour part time and $115/week full time. Part time care is considered any care less than 30 hours per week. 
 

Snacks and Lunch Included in Rates
 
Other Charges: New families are charged a non-refundable $20 registration fee. A deposit of one week’s full-time childcare costs per family will be required when a child is enrolled, which can be applied to your final bill if the center is given two weeks written notice that your child is leaving our program.

A non-refundable supply charge of $2.00 per child per week for those attending 20-50 hours per week and $1.50 per child per week for those attending 1-19 hours per week will be billed to cover the cost of art and craft supplies, new toys, bibs, tissues, etc. This allows us to provide necessary equipment without raising rates more frequently.
 
Payment: Advance payment is required for all children. Parents can pay one of two ways:

  1. Payment for the entire semester, including your initial deposit, can be taken from your financial aid at the beginning of each semester. Your childcare contract will outline your expenses for the semester based on your class/work schedule, and will authorize the Finance Office to add that amount to your semester’s tuition and fees bill. If you go over your contracted hours, it is your responsibility to make additional payments to keep your account at a positive balance.

  2. Advance payment can be paid on the first of each month; your childcare contract will outline your expenses for the month based on your class/work schedule.

Receipts: Receipts are written for all payments, and will be placed in your child’s file in their room. Please save these receipts for tax purposes—a $5 fee is charged if we must total your payments for the year. Our tax I.D. number is 46-6000364.
 
Parent Financial Responsibilities: Your account balance will be maintained at the Center, and you will receive a notice of your balance at the beginning of each month in your child’s file. When an account is two weeks past due, it will be reported to the Finance Office, and you will not be allowed to register or receive transcripts until it is paid in full. When an account is one month past due, the child will not be accepted at the Children’s Center until the bill is paid in full. If the bill is not paid, collection efforts will begin according to the guidelines set forth by the Board of Regents collections policy.

All childcare accounts must be paid in full at the end of each semester--no subsequent care will be provided until your account has a zero balance or positive credit. The NSU Finance Office will place a hold on your records, you will forfeit your deposit, and you will be denied any services of the University, including registration, receiving transcripts, or receiving financial aid. Child Care Assistance payments still due will be estimated and credited to your end-of-semester bill, but parents are responsible for the balance. Please plan ahead! The director can help you estimate your expenses for the semester, and the Northern Financial Assistance office is available if you don’t feel you can meet your childcare obligations without help.
   

Thanks for all your help and support—together, we can provide a positive learning experience for your child!

Updated October 2006   


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