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Frequently Asked Questions and Answers


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Why does the process I am using not work anymore?

If you have a problem with a process that had been working and you have not rebooted your machine recently, you may be able to correct the problem by rebooting and trying the process again.

 How can I backup my data?

You can copy individual files to a diskette (or a CD if your machine has a CD writer). For critical data, you can put it in a private subdirectory on the network (f:\users\xxxxxxx where xxxxxxx is your login name) so that it will be backed up during the regular network backup.

A full network backup is done each Friday evening with incremental backups on Monday through Thursday evening. Five previous backup tapes of each type are retained for recovery purposes.

How can I optimize the memory on my computer?

Log off every evening.

Closing unused applications is the most important technique in effectively managing memory in Windows NT/2000.

Do not use “push” technology applications such as Pointcast, Yahoo’s Daily Ticker, or Real Audio. They are constantly searching the Internet and put an undue strain on your desktop and the network’s DS3 feed.

Shutdown and restart your computer (as opposed to just logging off) at least once a week.

Eliminate the bells and whistles on your desktop. Memory intensive screen savers, “electric sheep”, intensive color bitmaps as background wallpaper, unusual sound schemes, animated cursors all use a certain amount of system resources.

What can I do to improve network performance?

Limit the use of internet radio broadcasts and push technology applications such as Pointcast, Real Audio internet radio stations or Yahoo’s Daily Ticker.

Do not forward large emails and attachments or include original attachments when responding to email unless required to do your job.

Look for many more items on this page in the future!


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