The new spam appliance called Barracuda is
currently running and will take place of the old
spam appliance know as I hate spam.
The Barracuda Spam Firewall has a learning
engine that learns how to deal with future
messages based on the ones you classify as spam
and not spam. The learning engine becomes more
effective over time as you teach the system how
to classify messages and as you set up rules
based on your whitelist.
Please see the following instructions on how to
manage your quarantine inbox.
Instructions
1.
With Barracuda running, you will receive a
message that Barracuda considers spam, it will
automatically create a user quarantine space on
the appliance. Each day you will get an e-mail
with a summary of the e-mails that have been
placed in the quarantine. The e-mail will
include a link to get to your user quarantine.
To login to your user quarantine, the username
is your e-mail address with your network
password as the password.
2.
After logging into the quarantine interface,
select the QUARANTINE INBOX tab to view a list
of your quarantined messages. When you first
start using the quarantine interface, you should
view this list on a daily basis and classify as
many messages as you can.
3.
Clicking on an email displays the
message.
The following describes the actions you
can perform from this page:
Deliver Delivers the selected message to your
standard email inbox.
NOTE: If you want to classify a message
or add it to your whitelist, make sure
to do so before delivering the message
to your inbox. Once the Barracuda Spam
Firewall delivers a message, it is
removed from your quarantine list.
Whitelist Adds the
selected message to your whitelist so
all future emails from this sender are
not quarantined unless the message
contains a virus or banned attachment
type.
The Barracuda Spam Firewall adds the
sending email address exactly as it
appears in the message to your personal
whitelist.
Delete Deletes
the selected message from your
quarantine list. The main reason to
delete messages is to help you keep
track of which quarantine messages you
have reviewed.
You
cannot recover messages you have
deleted.
Classify as Not Spam Classifies the
selected message as not spam.
Classify as Spam Classifies
the selected message as spam.
4.
To whitelist or blacklist senders,
follow these steps:
-
Select
Preferences>Whitelist/Blacklist.
-
A
list of your existing whitelisted
and blacklisted addresses appears on
this page.
-
To delete a whitelist of a blacklist
entry, click the trash can icon next
to the address.
-
To add an entry, type an email
address into the appropriate field,
and click the corresponding Add
button.
5.Tips on specifying addresses:
When adding addresses to your whitelist
and blacklist, note the following tips:
-
If you enter a full email address, such
as
johndoe@yahoo.com, just that user is
specified. If you enter just a domain,
such as yahoo.com, all users in that
domain are specified.
-
If you enter a domain such as
barracudanetworks.com, all sub-domains
are also included, such as
support.barracudanetworks.com and
test.barracudanetworks.com
-
Mass mailings often come from domains
that do not resemble the company’s
Website name. For example, you may want
to receive mailings from
historybookclub.com, but you will find
that the site sends out its mailing from
the domain hbcfyi.com. Examine the
From: address of an actual mailing that
you are trying to whitelist or blacklist
to determine what to enter.
6. The Barracuda Spam Firewall provides
access to a mail client plug-in that lets
end users mark messages as spam and not spam
directly from Microsoft Outlook. To install
the plug-in, click on the “Get Mail Client
Plug-ins Here” link on the login page. This
plug-in will put two buttons on your
Microsoft Outlook toolbar. The first
(green) button marks the messages as not
spam and the second (red) button marks
messages as spam.
