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Northern State University’s Technology Services Department is comprised of Enterprise Systems, Instructional Technology Services, Media Services, Network and Security, Technical Support Services, and Web Development. Our mission is to provide exceptional technology leadership, expertise, and resources to advance teaching, learning, research, service, and operations. In support of the NSU Strategic Plan, our vision is to ensure all users have equitable access to secure and robust technology resources and service.

Get Support

Submit a ticket for technology support

Submit a Request

 

Manage Northern/Wolves Account

Set up your account, register or change authentication method, and reset your password

Manage Account

 

Purchase Form

Purchase a replacement DUO token or a commencement video

Tech Services Purchase Form

 

HOURS OF OPERATION

 

Tech Support Desk (MJ 303)

Academic Year: Mon-Fri: 7:30 a.m.-5 p.m.

Summer: Mon-Fri: 7:30 a.m.-4:30 p.m.

 

Computer Lab (TC 015)

Academic Year: Mon-Fri: 8 a.m.-10 p.m.

 

CONTACT US

MeWaldt-Jensen 303

Phone: 605-626-2283

Email: help@northern.edu

 

Computer Requirements

All full-time students are required to bring a laptop to campus. Northern recommends computers with extended warranties and the latest operating systems. iPads, Kindles, Chromebooks, and other Android devices are not recommended as primary devices for your coursework, as they cannot run required software for some classes.

 

 

Windows Laptops

Recommended Requirements

  •  Intel® Core™ i7 / Core™ Ultra 7 class processor, or AMD Ryzen™ 7 class processor
  • 16GB RAM
  • 512GB SSD/HDD

Apple Laptops

Recommended Requirements

  • MacBook recommended
  • Apple M2 class or higher Apple silicon processor
  • 16GB RAM
  • 512GB SSD

We suggest purchasing at least a three-year warranty with Apple products. 
Consider ordering Apple MacBooks, which are not upgradeable, at or above the recommended level to maximize longevity.

 

Device Support and Repair 

Technology Services provides support for and repair of student computers unless currently under warranty. Students will be responsible for the cost of any hardware needed for repair. Common repairs include replacement of broken screens, keyboards, hard drives, or batteries. The department also provides limited support for iPads.

Earn while you Learn

Discover how you can become a NSU Technology Fellow and earn money while you learn!

Learn More