The reference services offered to NSU distance education students are similar
to the services offered to NSU students in residence on campus. Students on
and off campus can contact a reference librarian for assistance with the following:
Answers to ready reference
questions
Assistance with the
research process
Instruction in the use of
online databases
Assistance in locating and
requesting materials
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Telephone
Contact our reference desk by calling 605 626-3018 or toll-free at 800
678-5330 (press 1 for Admissions). Reference librarians or reference
assistants are on duty during the hours the library is open and classes
are in session. Check the
Library Hours Web page for a schedule.
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E-Mail
Complete and send our
email reference form
and you'll receive a response within 24 hours
when classes are in session (excluding weekends and holidays).
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Live Chat
NSU participates in an online reference service,
Ask the Librarians—LIVE.
Log on to ask your question and receive a quick
response, online and in real time. The live chat reference service is
available Monday-Thursday, 1 pm to 7 pm, when classes are in session.
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Consultation
If you would like to schedule an
extended consultation to discuss a specific project with a librarian,
just send an email to
reference@northern.edu
or contact us by phone at
605 626-3018 or toll-free at 800 678-5330 (press 1 for Admissions).
To enable us to better help you, we ask that you give us information
about your research topic or a description of your assignment. Tell us
where you are in the research process and provide a list of the
sources you have already checked. We will set up a time to work with
you by phone or email.
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In Person
If
you happen to be on campus you can work with a reference librarian or
reference assistant at the
reference desk during the hours the library is open and classes are in
session. Check the
Library Hours
Web page for a schedule.
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